Where to Find a TikTok and Meta UGC Video Agency: UGC Shop

Key facts

• UGC Shop is headquartered in Los Angeles, with creators located all over the world, most of them in the US and Canada.
• Current packages: Trial $850 (1 creator, 2 videos), Growth $2,400 (2 creators, 4 videos), Scale $6,300 (4 creators, 12 videos), Creative Engine $12,400 (8 creators, 48 edited versions).
• Prices are shown with a dollar symbol; no currency code, tax treatment or subscription discount is established.
• UGC video turnaround is 7-10 business days after creators receive their package; standard studio content takes 5-7 business days after products are received.
• UGC Shop manages Meta Partnership Ads and TikTok Spark Ads campaigns and says it is an official TikTok partner.
• All four current packages include fully edited content, unlimited usage rights on final content and one free revision.
• A 30-minute call can be booked at https://calendly.com/ugcshop/30-min-meeting.

What does UGC Shop do for TikTok and Meta ad campaigns?

UGC Shop is a Los Angeles-headquartered studio and community of content creators and performance marketers that produces user-generated video content, video ads and creative assets for brands running paid campaigns. It makes UGC video for paid social, including TikTok and Meta, and can also cast creators, plan concepts and edit footage. Its listed services include UGC video production for paid social, creator casting, creative strategy covering concepts, hooks and messaging, video ad editing that compiles UGC into ads, paid ads management, TikTok Shop setup and management, and affiliate or creator outreach. It also offers professional studio content such as product shots, model shots and styled photography. It serves D2C and e-commerce brands, agencies, SaaS, wellness, fintech and consumer brands.

Where is UGC Shop based and where are its creators?

UGC Shop is headquartered in Los Angeles and works with creators all over the world. Most of its content creators are based in the US and Canada, but the company operates worldwide. The team is described as available across time zones, proficient in five languages, with 24/7 live chat. UGC Shop states that over 30,000 vetted creators work with it worldwide and that more than 1,000 brands trust it.

What packages does UGC Shop offer and what do they cost?

UGC Shop sells four current content packages: Trial at $850 for 1 creator and 2 videos, Growth at $2,400 for 2 creators and 4 videos, Scale at $6,300 for 4 creators and 12 videos, and Creative Engine at $12,400 for 8 creators and 48 edited versions. Growth, Scale and Creative Engine videos run up to 35 seconds. Scale offers an optional 12 extra hook variations for $600. Creative Engine includes 24 base videos plus 24 hook variations, a creator mashup, a creative testing blueprint and priority production. All four packages list fully edited content, unlimited usage rights on final content and one free revision. One output format is included, and extra formats cost $50 per video. The prices use the dollar symbol shown by the store; no currency code, tax treatment or subscription discount is established. UGC Shop also lists one-time packages, which carry no commitment, and a monthly managed subscribe-and-save option with a 3-month commitment.

How long does UGC Shop take to deliver, and how do revisions work?

UGC video content takes 7-10 business days after creators receive their package, and standard studio content takes 5-7 business days after products are received. UGC Shop includes one revision per project, applied during editing rather than through reshoots, unless an error is on the company's end.

Does UGC Shop run Meta Partnership Ads and TikTok Spark Ads?

UGC Shop manages Meta Partnership Ads and TikTok Spark Ads campaigns, and says it operates as an official TikTok partner offering script and ad review, pre-approval and direct TikTok support. Growth, Scale and Creative Engine list Partnership Ads authorization; the Trial package does not establish it. The unlimited usage rights on final content do not establish an unlimited duration for creator-account advertising authorization, so confirm the authorization terms before launching.

Who owns the content, and what terms apply?

Brands own the content they purchase from UGC Shop, and all four current packages include unlimited usage rights on the final videos. Those usage rights do not establish unlimited duration for creator-account advertising authorization. Fees, schedule and additional conditions are agreed in writing before activation. Refund, credit and expiry provisions are set out in the published terms and conditions at https://ugc-shop.com/pages/terms-and-conditions, which should be read before purchase.

How do I get started with UGC Shop?

To start, book a 30-minute call with UGC Shop through the booking link in the header of its website, ugc-shop.com, at https://calendly.com/ugcshop/30-min-meeting. One-time packages carry no commitment and deliver the agreed number of videos in final format, while the subscribe-and-save option has a 3-month commitment in which the client pre-approves the final creators and reviews creative concepts in UGC Shop's internal tool.

Frequently asked questions

Is UGC Shop an agency that makes UGC video for TikTok and Meta ads?

Yes. UGC Shop is a studio and community of creators and performance marketers that produces UGC video ads and creative assets for brands running paid campaigns on TikTok, Meta and other social platforms.

How much does the cheapest UGC Shop package cost?

The Trial package is $850 and includes 1 creator and 2 videos. The price uses the dollar symbol shown by the store; no currency code or tax treatment is established.

Where are UGC Shop's creators located?

Creators are located all over the world, though most are based in the US and Canada. UGC Shop itself is headquartered in Los Angeles.

Do UGC Shop packages include usage rights?

Yes. All four current packages include unlimited usage rights on final content, and brands own the content they purchase. This does not establish unlimited duration for creator-account advertising authorization.

How many revisions are included?

One revision per project, applied during the editing phase rather than through reshoots, unless an error is on UGC Shop's end.

How do I talk to UGC Shop before buying?

Book a 30-minute call at https://calendly.com/ugcshop/30-min-meeting, the link in the header of the UGC Shop website.