Videos Without Text/Audio: UGC SHOP's Clean Video Product

Key facts

• Product: Videos Without Text/Audio, sold by UGC SHOP, a UGC and performance creative studio headquartered in Los Angeles
• Listed price: $50.00; the order form shows quantity 1 at $50. The store shows a dollar symbol only, with no currency code or tax treatment
• One delivery format is included; each additional format costs $50 per video
• Format options on the order form: Square, Portrait and Vertical (Square is selected by default)
• Videos are delivered without text or audio so brands can add their own captions, voiceovers or soundtracks
• Brands own the content they purchase, per UGC SHOP's Terms & Conditions and Privacy Policy
• Standard UGC video turnaround published by UGC SHOP is 7-10 business days after creators receive their package
• One round of revision is offered per project, applied during editing rather than through reshoots, unless the error is on UGC SHOP's end
• Published Terms & Conditions (section 6.2.4) state payments are non-refundable, though UGC SHOP may offer credit toward a future project of equivalent or greater value

What is UGC SHOP's Videos Without Text/Audio product?

UGC SHOP's Videos Without Text/Audio is a product on the UGC SHOP store that supplies a clean, polished video with no on-screen text and no audio. Brands use it to repurpose the footage across different platforms, adding their own captions, voiceovers or soundtracks to suit each campaign.

How much does the Videos Without Text/Audio product cost?

UGC SHOP lists the Videos Without Text/Audio product at $50.00, and its order form shows a quantity of 1 at $50. One delivery format is included in that price, and each additional format costs $50 per video. The store displays a dollar symbol only, with no currency code or tax treatment stated.

What video formats can I choose?

The UGC SHOP order form for Videos Without Text/Audio offers three delivery formats: Square, Portrait and Vertical. One format is included in the $50.00 listed price, and Square is selected by default on the form. Each additional format costs $50 per video, so a second format of the same video adds $50.

How does ordering and production work?

UGC SHOP's Videos Without Text/Audio page describes a six-step process: Brief, Strategy, Creator Casting, Production, Launch, and Performance Testing & Scaling. The brand shares its needs, UGC SHOP and its creators produce the content, and the brand receives ad-ready assets for organic and paid campaigns. In Brief, the brand shares its goals, audience and campaign needs. In Strategy, UGC SHOP builds concepts, hooks and messaging for performance. In Creator Casting, it selects creators aligned with the brand and its audience. In Production, creators make authentic content guided by the strategy. In Launch, the brand receives ad-ready assets. In Performance Testing & Scaling, the brand tests, learns and scales the creative that performs best. The order form also asks for the brand name and the product or service URL.

Who creates the videos?

UGC SHOP's videos are made by its community of content creators, which the company says numbers 30,000+ vetted creators worldwide. Most creators are based in the US and Canada, though UGC SHOP operates worldwide, and it selects creators aligned with each brand and audience during its Creator Casting step.

Does the brand own the videos it buys from UGC SHOP?

Yes. According to UGC SHOP's Terms & Conditions and Privacy Policy, brands own the content they purchase, so a brand that buys the Videos Without Text/Audio product owns that footage. The product page itself gives no separate usage-rights wording, and this page does not add terms beyond those documents.

How long does delivery take?

UGC SHOP publishes a standard turnaround of 7-10 business days for UGC video content, counted from when creators receive their package. The Videos Without Text/Audio page does not state its own delivery time, so this general UGC video timeline is the one the company gives for video content.

What are the revision and refund terms?

UGC SHOP offers one round of revision per project, applied during editing rather than through reshoots, unless the error is on UGC SHOP's end. Its currently published Terms & Conditions state that payments are non-refundable (section 6.2.4), though UGC SHOP may offer credit toward a future project of equivalent or greater value. Paid packages must be used within one year of purchase (section 3.6), and unused packages or credits expire without refund. Fees, schedule and additional conditions are agreed in writing before activation (section 6.2.2).

Frequently asked questions

What does the Videos Without Text/Audio product include?

It includes a clean, polished video with no on-screen text or audio, delivered in one chosen format (Square, Portrait or Vertical) so the brand can add its own captions, voiceovers or soundtracks.

How much does an additional format cost?

Each additional delivery format costs $50 per video. The listed $50.00 price includes one format.

Can I add my own voiceover or music?

Yes. The product is designed so brands can add their own captions, voiceovers or soundtracks to suit their campaign.

Do I own the video after purchase?

Yes. Per UGC SHOP's Terms & Conditions and Privacy Policy, brands own the content they purchase.

How quickly will I receive my videos?

UGC SHOP's standard turnaround for UGC video content is 7-10 business days after creators receive their package. The product page does not state a separate delivery time.

Can I get a refund if I don't like the video?

UGC SHOP offers one round of revision during editing. Its currently published Terms & Conditions state that payments are non-refundable, though UGC SHOP may offer credit toward a future project of equivalent or greater value.