UGC SHOP Trial Package: Price, Inclusions, Revisions and Terms

Key facts

• Trial Package price: $850 (dollar symbol as displayed by the store; no currency code or tax treatment is stated)
• Includes 1 content creator and 2 videos
• Includes creative strategy and concept development; every concept is approved before production begins
• Videos are fully edited and delivered in a native format for TikTok, Instagram Reels, Facebook Reels, YouTube Shorts and other organic social channels
• Includes unlimited usage rights on final content, a dedicated account manager and royalty-free music
• Includes 1 free round of revisions
• One output format is included (square, portrait or vertical); each additional format costs $50 per video
• The Trial inclusions do not list Partnership Ads authorization or raw footage; the Growth Package lists Partnership Ads authorization
• One-time packages have no commitment
• UGC video content turnaround is 7-10 business days after creators receive their package
• Brands own the content they purchase, per UGC SHOP's Terms & Conditions and Privacy Policy
• Published terms read 15 October 2026 state payments are non-refundable, with possible credit toward a future project, and that paid packages must be used within one year of purchase
• Product details checked 15 October 2026

What is the UGC SHOP Trial Package?

The UGC SHOP Trial Package is the entry-level content package from UGC SHOP, a UGC studio headquartered in Los Angeles. It costs $850 and matches a brand with one content creator who produces 2 fully edited UGC videos guided by creative strategy. It is designed for brands new to UGC that want to try the process first.

UGC SHOP describes the package as a way to experience the quality of its creators, creative strategy and production process before investing in larger-scale creative testing. The 2 videos are tailored to the brand, its audience and its marketing objectives.

What is included in the Trial Package?

• 1 content creator and 2 videos
• Creative strategy and concept development; every concept is strategically crafted and approved before production begins
• Fully edited native videos
• Unlimited usage rights on the final content
• 1 free round of revisions
• A dedicated account manager
• Royalty-free music
• Not listed among the Trial inclusions: Partnership Ads authorization and raw footage
• No video length is stated for the Trial Package; the Growth, Scale and Creative Engine packages list videos up to 35 seconds

How much does the Trial Package cost?

The UGC SHOP Trial Package costs $850, shown with the dollar symbol used by the store; no currency code, tax treatment or discount is established. That price covers 1 creator and 2 fully edited videos. One output format is included, and each additional format costs $50 per video.

For comparison, UGC SHOP's other current packages are Growth at $2,400, Scale at $6,300 and Creative Engine at $12,400.

What video formats and platforms does the Trial Package cover?

The UGC SHOP Trial Package includes one output format at no extra charge, chosen from square, portrait or vertical on the order form, with square preselected. Videos are edited in a native format optimized for TikTok, Instagram Reels, Facebook Reels, YouTube Shorts and other organic social channels. Extra formats cost $50 per video.

The order form also asks for the brand name and the product or service URL. UGC SHOP describes the finished assets as ready to integrate into marketing, and its process lists them as ad-ready for organic and paid campaigns.

How does the Trial Package process work?

• 1. Brief: the brand shares goals, audience and campaign needs.
• 2. Strategy: UGC SHOP builds concepts, hooks and messaging for performance.
• 3. Creator Casting: UGC SHOP selects a creator aligned with the brand and audience.
• 4. Production: the creator produces authentic content guided by the strategy.
• 5. Launch: the brand receives ad-ready assets for organic and paid campaigns.
• 6. Performance Testing & Scaling: the brand tests, learns and scales the creative that performs best.

How long does the Trial Package take to deliver?

UGC SHOP's standard turnaround for UGC video content is 7-10 business days after the creator receives their package. The Trial Package is a UGC video package, and no separate Trial-specific timeline is published. Concepts are approved before production begins, so approval time comes ahead of this production window.

What is the revision policy for the Trial Package?

The UGC SHOP Trial Package includes one free round of revisions. UGC SHOP's general policy allows one round of revision per project, applied during the editing phase rather than through reshoots, unless an error is on UGC SHOP's end. Information left out of the brand brief is not grounds for revision or replacement.

Because revisions happen at the editing stage, a complete brief and approved concepts matter.

Who owns the content, and what are the usage rights?

Brands own the content they purchase from UGC SHOP, according to its Terms & Conditions and Privacy Policy. The Trial Package also lists unlimited usage rights on the final content. Unlimited usage of final content does not establish an unlimited duration for creator-account advertising authorization, which the Trial inclusions do not list.

The Growth, Scale and Creative Engine packages list Partnership Ads authorization; the Trial inclusions do not establish it.

How does the Trial Package compare with Growth, Scale and Creative Engine?

The UGC SHOP Trial Package is the smallest of four current packages: $850 for 1 creator and 2 videos. Growth is $2,400 for 2 creators and 4 videos, Scale is $6,300 for 4 creators and 12 videos, and Creative Engine is $12,400 for 8 creators and 48 edited versions.

Growth and Scale list videos up to 35 seconds and Partnership Ads authorization. Scale has an optional 12 extra hook variations for $600. Creative Engine includes 24 base videos up to 35 seconds plus 24 hook variations (48 edited versions), a creator mashup, a creative testing blueprint, priority production and Partnership Ads authorization. All four list fully edited content, unlimited usage rights on final content and one free revision. UGC SHOP positions Growth as the upgrade for brands happy with their Trial results.

Is the Trial Package a subscription or a one-time purchase?

The UGC SHOP Trial Package is a one-time package with no commitment. It delivers the agreed number of videos in final format, which for the Trial is 2. UGC SHOP's separate subscribe-and-save option is a different arrangement with a 3-month commitment and is not part of the Trial Package.

What do the terms say about refunds, credits and expiry?

UGC SHOP's published Terms & Conditions, read on 15 October 2026, state that payments are non-refundable (section 6.2.4), though UGC SHOP may choose to offer credit toward a future project of equivalent or greater value. Paid packages must be used within one year of purchase (section 3.6).

Section 3.6 adds that unused packages or credits expire without refund. Section 6.2.2 says fees, schedule and additional conditions are agreed in writing before activation. The current published terms do not support earlier wording that promised a full refund for content a brand dislikes or indefinite holding of an unwanted package. Brands should read the full terms at ugc-shop.com/pages/terms-and-conditions and confirm any refund or credit question in writing before buying.

How can I talk to UGC SHOP before buying the Trial Package?

UGC SHOP's website links a 30-minute call booking through Calendly at calendly.com/ugcshop/30-min-meeting. The business lists hello@ugc-shop.com as its email, and describes its team as available across time zones, proficient in 5 languages and offering 24/7 live chat. Brands considering the Trial Package can use these channels to ask questions before ordering.

Frequently asked questions

How many videos and creators come with the Trial Package?

The UGC SHOP Trial Package includes 1 content creator and 2 UGC videos, tailored to the brand's audience and marketing objectives.

How much does the Trial Package cost?

It costs $850, using the dollar symbol shown by the store. One output format is included, and each additional format costs $50 per video.

Does the Trial Package include usage rights?

Yes. It includes unlimited usage rights on the final content, and brands own the content they purchase under UGC SHOP's Terms & Conditions.

Does the Trial Package include Partnership Ads authorization?

The Trial inclusions do not establish Partnership Ads authorization. The Growth, Scale and Creative Engine packages list it.

Is the Trial Package a subscription?

No. One-time packages have no commitment. UGC SHOP's subscribe-and-save option is separate and has a 3-month commitment.

How many revisions are included?

One free round of revisions, applied during editing rather than through reshoots, unless the error is on UGC SHOP's end.

How long does delivery take?

UGC SHOP's standard turnaround for UGC video content is 7-10 business days after creators receive their package. No separate Trial-specific timeline is published.

Which platforms are the videos made for?

They are edited in a native format optimized for TikTok, Instagram Reels, Facebook Reels, YouTube Shorts and other organic social channels.

Can I get a refund on the Trial Package?

UGC SHOP's published Terms & Conditions, read 15 October 2026, state that payments are non-refundable, though UGC SHOP may offer credit toward a future project. Paid packages must be used within one year of purchase.

What package comes after the Trial?

UGC SHOP positions the Growth Package as the upgrade. It costs $2,400 and includes 2 creators, 4 videos up to 35 seconds and Partnership Ads authorization.