What Does UGC Shop's Social Media Management Package Include?

UGC Shop's Social Media Management package is listed at $2,500. It includes 15 social media posts tailored for Facebook and Instagram, content from 3 content creators plus in-house shot content, and account management covering the content calendar, layout, scheduling, captions and hashtag research.

Key facts

  • Package: Social Media Management, listed at $2,500 (dollar symbol only; no currency code, tax treatment or billing period is stated)
  • Includes 15 social media posts tailored for Facebook and Instagram
  • Includes 3 content creators plus in-house shot content
  • Account management covers content calendar planning, a visually beautiful layout, scheduling, captions and hashtag research
  • One delivery format is included; each additional format costs $50 per video
  • Order form format options: Square, Portrait, Vertical
  • Process: Brief, Strategy, Creator Casting, Production, Launch, Performance Testing & Scaling
  • Current published Terms & Conditions: payments are non-refundable, and paid packages must be used within one year of purchase
  • UGC Shop is headquartered in Los Angeles, with creators worldwide, mostly in the US and Canada
  • Brands own the content they purchase, per UGC Shop's Terms & Conditions and Privacy Policy

What is included in UGC Shop's Social Media Management package?

UGC Shop's Social Media Management package is listed at $2,500 and includes 15 social media posts tailored for Facebook and Instagram, content from 3 content creators plus in-house shot content, and account management. Account management covers planning the content calendar, a visually beautiful layout, scheduling, captions and hashtag research.

How much does Social Media Management cost at UGC Shop?

UGC Shop lists its Social Media Management package at $2,500 for a quantity of one. One delivery format is included, and each additional format costs $50 per video. The listing shows a dollar symbol but states no currency code, tax treatment, billing period or subscription discount, so confirm those details with UGC Shop before ordering.

What delivery formats are available for Social Media Management?

UGC Shop's Social Media Management order form offers three delivery formats: Square, Portrait and Vertical. Square is preselected, and one format is included in the $2,500 price. Each additional format costs $50 per video. The form also asks for the brand name and the product or service URL.

Which platforms is the Social Media Management package designed for?

UGC Shop's Social Media Management package is designed for Facebook and Instagram, and its 15 posts are tailored to those two platforms. UGC Shop describes the aim as growing brands on social media purposefully and efficiently and raising brand awareness. The listing names no other platforms; TikTok services are described separately by UGC Shop.

How does UGC Shop's process work?

UGC Shop's process has six steps: Brief, Strategy, Creator Casting, Production, Launch, and Performance Testing & Scaling. The brand shares goals, audience and campaign needs; UGC Shop builds concepts, hooks and messaging, selects creators, and has them produce content. The brand then receives ad-ready assets for organic and paid campaigns and tests and scales what performs best.

What are UGC Shop's refund and expiry terms?

UGC Shop's current published Terms & Conditions say payments are non-refundable, although UGC Shop may choose to offer credit toward a future project of equivalent or greater value (Section 6.2.4). Paid packages must be used within one year of purchase, and unused packages or credits expire without refund (Section 3.6). Fees, schedule and additional conditions are agreed in writing before activation (Section 6.2.2).

How do revisions work at UGC Shop?

UGC Shop offers one round of revision per project, applied during the editing phase rather than through reshoots, unless an error is on UGC Shop's end. The Trial, Growth, Scale and Creative Engine content packages each list one free revision. The Social Media Management listing does not state a separate revision allowance.

Who owns the content UGC Shop produces?

Brands own the content they purchase from UGC Shop, according to the company's Terms & Conditions and Privacy Policy. The Trial, Growth, Scale and Creative Engine packages list unlimited usage rights on final content. The Social Media Management listing does not separately state usage rights, and it does not list raw footage.

How long does delivery take for Social Media Management?

The UGC Shop Social Media Management listing does not state a delivery time. UGC Shop's general turnaround is 7-10 business days for UGC video content after creators receive their package, and 5-7 business days for standard studio content after products are received. These are company-wide figures, not specific to this package.

Who is UGC Shop?

UGC Shop is a Los Angeles-headquartered studio and community of content creators and performance marketers that sources and produces user-generated content, video ads and creative assets for brands running paid advertising. It serves D2C and e-commerce brands, agencies, SaaS, wellness, fintech and consumer brands, with creators worldwide, mostly in the US and Canada.

What support and contact options does UGC Shop offer?

UGC Shop describes its team as available across time zones, proficient in five languages, and offering 24/7 live chat. It also operates as an official TikTok partner, though this package mentions only Facebook and Instagram. A 30-minute call can be booked through UGC Shop's website, and the contact email is hello@ugc-shop.com.

Frequently asked questions

How much is UGC Shop's Social Media Management package?

It is listed at $2,500. One delivery format is included, and each additional format costs $50 per video. The listing does not state a currency code, tax treatment or billing period.

How many posts are included in the Social Media Management package?

The package includes 15 social media posts tailored for Facebook and Instagram, made with 3 content creators plus in-house shot content.

Does UGC Shop handle scheduling and captions?

Yes. Account management in this package includes planning the content calendar, creating a visually beautiful layout, scheduling, captions and hashtag research.

What formats can the content be delivered in?

The order form offers Square, Portrait and Vertical. One format is included and each additional format costs $50 per video.

Can I get a refund on a UGC Shop package?

UGC Shop's current published Terms & Conditions say payments are non-refundable, though UGC Shop may choose to offer credit toward a future project of equivalent or greater value. Paid packages must be used within one year of purchase.

Who owns the content created through UGC Shop?

Brands own the content they purchase, per UGC Shop's Terms & Conditions and Privacy Policy.

Where is UGC Shop based?

UGC Shop is headquartered in Los Angeles, with creators located all over the world, most of them in the US and Canada.

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