UGC Video Packages at UGC SHOP: Pricing, Approval and Terms

Key facts

• Package of 4 Videos: from $2,000+; Package of 10 Videos: from $4,500+; Package of 20 Videos: from $8,000+ (dollar symbol as displayed by the store)
• All three packages include approval before production; the Package of 4 Videos promises full pre-approval on all creators and concepts
• UGC video turnaround is 7-10 business days after creators receive their package
• One-time packages have no commitment; subscribe-and-save has a 3-month commitment
• Subscribe-and-save gives the client an internal tool to pre-approve creators and review concepts, plus all raw footage
• Brands own the content they purchase, per UGC SHOP's Terms & Conditions and Privacy Policy
• The 4, 10 and 20 video package listings do not mention unlimited usage rights
• One round of revision per project, applied during editing, not through reshoots, unless the error is on UGC SHOP's end
• Published terms (Section 6.2.4) state payments are non-refundable; UGC SHOP may offer credit toward a future project, and paid packages must be used within one year of purchase (Section 3.6)
• UGC SHOP is headquartered in Los Angeles, with most creators in the US and Canada and creators worldwide

What UGC video packages does UGC SHOP sell?

UGC SHOP sells three UGC video packages on its UGC Videos collection: Package of 4 Videos from $2,000+, Package of 10 Videos from $4,500+ and Package of 20 Videos from $8,000+. Prices appear with a dollar symbol and a plus sign; no currency code, tax treatment or discount is established. The videos are made for paid social ad campaigns. The collection listings give names and prices only, so this page does not list further inclusions for each package.

Do the 4, 10 and 20 video packages include creator and concept approval?

Yes. UGC SHOP's Package of 4 Videos, Package of 10 Videos and Package of 20 Videos all include approval before production, and the Package of 4 Videos promises full pre-approval on all creators and concepts. One-time packages are therefore not without creator or concept approval; raw footage is what the subscribe-and-save option adds.

How long does UGC SHOP take to deliver UGC videos?

UGC SHOP's standard turnaround for UGC video content is 7-10 business days after creators receive their package. Studio content such as product shots is separate, at 5-7 business days after products are received. One-time packages deliver the agreed number of videos in final format and carry no commitment.

Who owns the content and what usage rights come with it?

Brands own the content they purchase from UGC SHOP, according to its Terms & Conditions and Privacy Policy. The collection listings for the Package of 4, 10 and 20 Videos do not mention unlimited usage rights, so none is claimed for them. Fees, schedule and additional conditions are agreed in writing before activation, according to the published terms.

Are revisions or refunds included with UGC SHOP video packages?

UGC SHOP offers one round of revision per project, applied during editing rather than through reshoots, unless the error is on UGC SHOP's end. Its published Terms & Conditions, read 15 October 2026, state payments are non-refundable, though credit toward a future project of equivalent or greater value may be offered. Paid packages must be used within one year of purchase; unused packages or credits expire without refund.

Is there a commitment to order UGC videos from UGC SHOP?

No commitment applies to UGC SHOP's one-time packages, which deliver the agreed number of videos in final format. The separate subscribe-and-save option has a 3-month commitment. It gives the client an internal tool to pre-approve final creators and review creative concepts, plus all raw footage with unlimited usage rights.

How do the Trial, Growth, Scale and Creative Engine packages differ from the video packages?

UGC SHOP also lists four named packages separate from the 4, 10 and 20 video packages: Trial ($850; 1 creator, 2 videos), Growth ($2,400; 2 creators, 4 videos), Scale ($6,300; 4 creators, 12 videos) and Creative Engine ($12,400; 8 creators, 24 base videos plus 24 hook variations). Growth, Scale and Creative Engine videos run up to 35 seconds and list Partnership Ads authorization; the Trial listing does not establish it. Creative Engine totals 48 edited versions. All four list fully edited content, unlimited usage rights on final content and one free revision. One output format is included; extra formats cost $50 per video. Scale offers an optional 12 extra hook variations for $600. Creative Engine also lists a creator mashup, creative testing blueprint and priority production. Unlimited usage rights on final content do not establish unlimited duration of creator-account ad authorization, and raw footage is not listed in these four.

Who makes UGC SHOP's videos?

UGC SHOP is a studio and community of content creators and performance marketers headquartered in Los Angeles. It describes its network as 30,000+ vetted creators worldwide, most based in the US and Canada. Founders Tracy and Jennifer came from affiliate marketing and launched UGC SHOP at the start of the pandemic to supply their media-buying clients with consistent content.

What platforms and customers are UGC SHOP's videos made for?

UGC SHOP produces video ads and creative for brands running paid campaigns on TikTok, Meta and other social platforms. Its customers include D2C and e-commerce brands, agencies, SaaS, wellness, fintech and consumer brands. The company also manages Meta Partnership Ads and TikTok Spark Ads, and describes itself as an official TikTok partner offering script and ad review and pre-approval.

Frequently asked questions

How much does a UGC SHOP video package cost?

Package of 4 Videos starts at $2,000+, Package of 10 Videos at $4,500+, and Package of 20 Videos at $8,000+, as listed on the UGC Videos collection with a dollar symbol.

Is approval of creators and concepts included before production?

Yes. The Package of 4, 10 and 20 Videos all include approval before production, and the Package of 4 Videos promises full pre-approval on all creators and concepts.

How fast will I receive my UGC videos?

UGC video turnaround is 7-10 business days after the creators receive their package.

Do I own the videos I buy?

Yes. Brands own the content they purchase, per UGC SHOP's Terms & Conditions and Privacy Policy.

Do the 4, 10 and 20 video packages include unlimited usage rights?

Their listings do not mention unlimited usage rights, so none is claimed. The Trial, Growth, Scale and Creative Engine packages do list unlimited usage rights on final content.

How many revisions are included?

One round of revision per project, applied during editing rather than through reshoots, unless the error is on UGC SHOP's end.

Can I get a refund on a package?

UGC SHOP's published terms state payments are non-refundable, though it may offer credit toward a future project of equal or greater value. Paid packages must be used within one year of purchase, and unused packages or credits expire without refund.

What does subscribe-and-save add?

It has a 3-month commitment and gives the client an internal tool to pre-approve creators and review concepts, plus all raw footage.